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Patients and Visitors

Financial Assistance

In accordance with our Mission and Core Values, Saint Thomas Health is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable. Saint Thomas Health offers Financial Assistance and Financial Counseling to address any financial concerns patients or families may have regarding their care.

Our financial assistance policies reflect Saint Thomas Health’s dedication to working together with our patients in a compassionate and caring manner to identify options for resolving their financial obligations.

To request an application, please contact our Customer Service Center at (615) 284-5340 or (800) 489-5604 (Saint Thomas Midtown) or (615) 222-6638 or (800) 242-7416 (Saint Thomas West and Saint Thomas Rutherford).

For questions on how to complete the application, help determining the status of your application or any other financial assistance questions, please call:

  • (615) 222-7758 - Saint Thomas Midtown
  • (615) 222-7756 - Saint Thomas West
  • (615) 222-7715 - Saint Thomas Rutherford
  • (931) 738-4138 - Saint Thomas Highlands
  • (615) 215-5338 - Saint Thomas Dekalb
  • (931) 815-4107 - Saint Thomas River Park
  • (615) 215-5338 - Saint Thomas Stones River
  • (844) 686-2555 - Saint Thomas Medical Partners (Physicians)
  • (615) 341-7480 - Saint Thomas Hospital for Specialty Surgery
  • (615) 284-2773 - Lab Plus
  • (877) 664-4076 - Saint Thomas EMS
  • (615) 284-3592 - Saint Thomas Center for Sleep


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