The Saint Thomas Health Corporate Responsibility Program
Saint Thomas Health is committed to carrying out its healthcare ministry consistent with the Ascension Health Mission, Vision and Values. Integrity is one of Saint Thomas Health’s Core Values. The essence of integrity is a culture in which we follow a high ethical standard of individual conduct as well as acting as responsible corporate citizens. The Corporate Responsibility Program focuses on business and professional standards of conduct, compliance with federal, state and local laws, promotion of good corporate citizenship, prevention and early detection of misconduct, identification/prioritization of high risk areas and communication/education regarding corporate responsibility.
The Standards of Conduct describe the behavior and conduct expected of our associates, medical staff, Board members and contractors. The Standards of Conduct are intended to help us respond to questions and situations we may encounter in our daily work.
Follow Ethical and Religious Directives: The Ethical and Religious Directives for Catholic Health Care Services (Ethical and Religious Directives or ERDs) express the Catholic Church's teaching on the dignity of the human person and the common good. They are made up of principles that guide our response to ethical issues in health care.
Deliver Clinically Excellent and Safe Patient Care: We deliver spiritually centered care to our patients that support the physical, mental, emotional, social and spiritual needs of the person. Clinically excellent and safe care requires an organization that is highly reliable and dependent on each associate and medical staff member's participation in a culture of High Reliability. A High Reliability Organization is one that delivers on what it intends to do, putting in place systems, processes and behavior to build strong teams that will prevent errors and improve all areas of safety and experience for patients and associates.
Law and Regulations: Our policy is to comply with all applicable laws and regulations. These laws and regulations apply to many areas throughout the Health Ministry.
Model Community: Associates are at the core of our service as a Catholic health ministry. Model Community is our mutual commitment: Ascension Health's organizational commitment to Associates for their full-flourishing – personally and professionally – and associates' personal commitment to the Ministry and one another, all in service of our Mission.
Be Honest and Fair in our Business Conduct: We are committed to ethical business conduct and integrity. We act in the best interest of the Health Ministry, protect the confidentiality of information and represent the Health Ministry honestly and accurately.
Saint Thomas Health has a Corporate Responsibility Officer (CRO) that provides oversight of the program. Associates can contact their CRO to report situations that may violate laws, the Standards of Conduct or applicable policies. Individuals can also report potential violations through the Values Line at 1 (800) 707-2198 or www.ascensionhealthvaluesline.org. All reported information will be treated confidentially. You may contact the Saint Thomas Health Corporate Responsibility Officer, Cynthia Figaro (firstname.lastname@example.org), directly at (615) 284-5488.
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